Product customization FAQ

Product customization FAQ

Q:Why choose us?

A: 1.Rich experience working with international brands, such as MTD, Hyundai, SODIMAC, etc. ;
2. A full set inspect processes such as incoming inspection, process control, finished product inspection;
3. The power ranging from 18.3cc to 73.5cc;
4. Imported the advanced production equipment and testing equipment from Japan, Germany, Italy and other countries.

Q:What's kind of payment can you offer?

A:We accept any Terms of payment.Such as L/C,D/A,O/A,D/P,T/T,Western Union,PayPal for your selection.

Q: Can you do customize design and size? 

A: Yes, ODM &OEM, custom earmuffs or earplugs are available.

Q: How about the quality?

A: Products of the indicators are in line with international standards with EUV EPAⅢ UL CE GS EMC BSCI etc.Garden tools products exported to the United States, South Korea, India, the European Union and other more than and 50 countries and regions in the world. We have excellent product quality and customer service.

Q:What is your guarantee with regards to on time delivery?

A:We will write the production lead time in our Proforma Invoice . Moreover ,our transportation department will make sure the product arrive on time .

Q: Can you provide sample according to our design?

A: Yes,we have design& sourcing team to meet any demands of you.

Q: How about sample delivery time?

A: For common product,3-5 days.About 5-7 days for specialized products.

Q: Are you factory or trading company ?

Al: We are factory ,15years of professional garden tools experience.
All our clients, from home or abroad, are warmly welcome to take a visit here!

Q: If we are in Wenling,Zhejiang, can you Pick us up to your factory?

A: Yes, of course, just tell us your address and cellphone number.

Q: Can I get some Samples?

A: Yes, sure, we are honored to offer you samples.

Q: What is your method of sample Transportation?

M4: We deliver goods via International Express like FedEx, UPS, DHL, TNT, EMS etc.

Q: Could you please make OEM for us?

A: Surely yes.We provide the service of replacing your logo and company name on box.

Q: What's your Payment method supported?

A: We accept any Terms of payment.Such as L/C,D/A,O/A,D/P,T/T,Western Union,PayPal for your selection.

Q: How does your factory do regarding Quality Control?

A: Quality is very important and always be put at the first place. We insist one worker charge 1 process.
Having our own Aluminum Die casting Workshop and Plastic Injection Molding Workshop allow us more easy to control the quality.Inspections of each step will be done during the production process.

Q: I can't find the items what U want in your website, can you Offer the products I need ?

A: Yes, please tell us the products information, and then we will searching for you.

Why shall I choose your company?